Privacy Policy (Datenschutzerklärung)

Last updated: March 2026

Protecting your personal data is very important to us. This Privacy Policy explains how ParkEase collects, processes, and protects your personal information when you use our website and services. We process your data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

1. Data Controller

The data controller responsible for processing personal data on this website is:

ParkEase
Email: support@parkease.com

2. Information We Collect

When you use our website or services, we may collect the following types of information:

• Personal details such as name, email address, and phone number
• Booking information related to parking reservations
• Payment and billing information
• Technical data such as IP address, browser type, and device information
• Website usage data through cookies and analytics tools

3. Purpose of Data Processing

Your data is collected and processed for the following purposes:

• To provide and manage parking reservations
• To process payments and send booking confirmations
• To improve website functionality and user experience
• To respond to customer service inquiries
• To comply with legal obligations

4. Legal Basis for Processing

We process personal data based on the following legal grounds under the GDPR:

• Consent provided by the user
• Performance of a contract or service request
• Compliance with legal obligations
• Legitimate interests such as improving our services and website security

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. Cookies are small text files stored on your device when you visit our website.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of some website features.

6. Data Sharing

We only share personal data when necessary to provide our services or when required by law. This may include:

• Parking facility providers to complete reservations
• Payment processing partners
• Technical service providers and hosting partners
• Authorities when legally required

7. Data Retention

Personal data is stored only for as long as necessary to fulfill the purposes described in this policy or as required by legal retention obligations under German law.

8. Your Rights Under GDPR

As a user located in the European Union, you have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict data processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

10. Changes to This Privacy Policy

ParkEase may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Updated versions will be published on this page.

11. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:

ParkEase
Email: support@parkease.com