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Terms and Conditions (AGB)

Last updated: March 2026

These Terms and Conditions ("Terms") govern the use of the ParkEase website and parking services. By accessing or using our platform, you agree to be bound by these Terms.


1. Scope of Service

ParkEase provides an online platform that allows users to search, compare, and reserve parking spaces near selected locations such as airports, train stations, and city centers. The platform acts as an intermediary between users and parking space providers.


2. User Eligibility

By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. Users must provide accurate and complete information when making reservations.


3. Parking Reservations

Parking reservations made through ParkEase are subject to availability. Once a reservation is confirmed, the user will receive a confirmation email with booking details.

  • • Reservations must be made with accurate vehicle and contact details.
  • • The booked parking space can only be used for the reserved time period.
  • • Unauthorized extensions may result in additional charges.

4. Pricing and Payments

All prices displayed on the website include applicable taxes unless stated otherwise. Payments are processed securely through our payment partners. ParkEase reserves the right to update prices at any time.

  • • Payment must be completed at the time of booking.
  • • Accepted payment methods are displayed during checkout.
  • • Invoices are provided electronically.

5. Cancellation and Refund Policy

Cancellation policies may vary depending on the parking provider. Details are displayed during the booking process.

  • • Free cancellation may be available up to a specified time before arrival.
  • • Late cancellations may be partially or fully charged.
  • • Refunds, where applicable, will be processed to the original payment method.

6. User Responsibilities

Users must follow all parking facility rules and local regulations. ParkEase is not responsible for violations caused by the user.

  • • Vehicles must be parked only in designated areas.
  • • Users must comply with height, size, and safety restrictions.
  • • Any damages caused by the user are their responsibility.

7. Liability

ParkEase acts as an intermediary between users and parking providers. While we carefully select our partners, we are not liable for damages, theft, or losses occurring at parking facilities unless required by law.


8. Data Protection

Personal data is processed in accordance with the General Data Protection Regulation (GDPR). For detailed information, please refer to our Privacy Policy.


9. Changes to Terms

ParkEase reserves the right to modify these Terms at any time. Updated versions will be published on this page. Continued use of the service constitutes acceptance of the revised Terms.


10. Governing Law

These Terms are governed by the laws of Germany. Any disputes arising from the use of the ParkEase platform shall be subject to the jurisdiction of the competent courts in Germany.


11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

ParkEase
Email: support@parkease.com